We require advance payment for lessons.
We must process payment before we book your lesson time. We accept your credit card information for efficient service. We only charge your credit card with your explicit permission for each transaction. We also accept payment with the methods listed below.
• credit card on our website, over the phone, at the studio
• debit or cash at the studio
We will send an email to remind you when your lesson weeks expire. Please respond to the email to let us know if you plan to continue or discontinue with lessons. We will not secure unpaid lesson times.
We schedule make up lessons via email.
We offer make up lessons to students who provide notice for their absence. Students must provide notice at least one business day before their lesson. We reschedule lessons via email. You must schedule make up lessons within your paid duration of lesson weeks. We do not extend your paid duration of lesson weeks for your absences. If we fail to provide your lesson, you may choose an additional lesson week or make up lesson.
We do not refund lessons.
We encourage students to maintain a regularly scheduled lesson. Regular lessons help students progress. We schedule lessons once per week at the same time with the same teacher each week. All lessons and make up lessons must take place within the weeks of lessons that you purchase.